Effective May 15, 2026
SpoonZoom is an information directory, not a medical service, food safety service, or substitute for professional advice. Information about dietary accommodations, allergens, and ingredients is provided by restaurants and other third parties and may be incomplete, outdated, or incorrect. Restaurant kitchens, menus, suppliers, and practices change without notice.
Always confirm dietary accommodations directly with the restaurant before dining if you have a food allergy, intolerance, or medical condition. If you have a severe or life-threatening allergy, do not rely solely on information found on SpoonZoom. SpoonZoom and its operators accept no liability for adverse reactions, illness, injury, or other harm resulting from your use of the information on this Service.
These Terms of Service (the "Terms") govern your access to and use of the website at spoonzoom.com, any related applications, services, content, features, tools, products, partnerships, and any other property made available by SpoonZoom, LLC (collectively, the "Service"). By accessing or using the Service in any way, you agree to be bound by these Terms.
The Service is operated by SpoonZoom, LLC, a limited liability company organized under the laws of the State of Florida, United States ("SpoonZoom," "we," "us," "our"). If you do not agree to these Terms, you may not access or use the Service.
These Terms incorporate by reference our Privacy Policy, which describes how we collect, use, and share personal data.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. If we make material changes, we will provide reasonable notice through the Service, by email where we have your address, or by other appropriate means. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.
These Terms are provided in English and Portuguese. In the event of any conflict between the two language versions, the English version prevails, except where consumer protection law in your jurisdiction requires otherwise.
SpoonZoom provides a directory and related media services that help diners find restaurants, meal preparation services, meal delivery services, and other food-related businesses (collectively, "Businesses") that accommodate various dietary restrictions, including allergies, intolerances, religious requirements, and dietary identities. The Service may include website features, search and filtering tools, restaurant listings, editorial content, advertising, communications with Businesses, mobile or web applications, partnerships and integrations with third parties, data products, and other features we develop over time.
We may add, modify, suspend, or discontinue any part of the Service at any time, with or without notice. We may impose limits on certain features, restrict access to parts or all of the Service, or change the geographic regions in which the Service is available. We make no commitment that the Service or any part of it will remain available, free of charge, or unchanged.
You may use the Service only if you can form a legally binding contract with SpoonZoom under applicable law. The Service is not directed at children. You must be at least 16 years of age to use the Service, or such higher age as may be required by the laws of your jurisdiction. If you use the Service on behalf of a Business or other legal entity, you represent that you have authority to bind that entity to these Terms.
Because the nature of the Service involves information that may affect health and safety, this section is essential to your use of the Service. Your use of the Service constitutes acknowledgment and acceptance of the following:
Information is sourced from third parties, not verified for accuracy in real time. Dietary accommodation, allergen, ingredient, and kitchen-practice information is supplied by the Businesses listed in the directory, by third parties, or derived from public sources. We do not personally inspect restaurant kitchens. We do not test ingredients. We do not verify that kitchen practices stated by a restaurant are followed in any given service. We do not guarantee the accuracy, completeness, currency, or reliability of any information about a Business, its menu, its ingredients, its preparation practices, its certifications, or its ability to accommodate any specific dietary need.
Restaurant practices change. Menus change. Suppliers change. Staff changes. Kitchen layouts change. A restaurant that accommodated a particular restriction last month may not accommodate it today. SpoonZoom does not continuously monitor any Business and is not responsible for changes that occur after information is provided to the Service.
SpoonZoom does not provide medical, nutritional, or food safety advice. Nothing on the Service constitutes medical advice, nutritional advice, food safety advice, or professional advice of any kind. If you have a food allergy, intolerance, sensitivity, religious or other dietary requirement, or medical condition, you should consult appropriately qualified professionals and rely on their guidance, not on information found on the Service.
Always verify directly with the restaurant. Before relying on any information found on the Service, especially if you have a severe or life-threatening allergy, you must contact the Business directly to confirm that it can safely accommodate your specific needs at the time of your planned visit or order. Always inform restaurant staff of your specific dietary requirements at the time of ordering.
You assume the risk of eating out with dietary restrictions. Dining out with food allergies, intolerances, or other dietary needs carries inherent risk. By using the Service, you acknowledge and accept that risk and agree that SpoonZoom is not responsible for your decision to dine at, order from, or otherwise interact with any Business listed on or referenced by the Service.
No guarantee a Business can accommodate you. Inclusion of a Business in the directory does not constitute a representation, warranty, recommendation, endorsement, or guarantee by SpoonZoom that the Business can safely accommodate any particular dietary requirement, allergy, intolerance, or restriction.
You agree not to use the Service in any way that:
We may suspend or terminate your access to the Service at any time, with or without notice, for any conduct we determine in our sole discretion to violate these Terms or to be harmful to SpoonZoom, other users, or any third party.
Businesses are listed in the directory based on publicly available information, direct outreach, and information that Businesses themselves provide to SpoonZoom. By submitting information to SpoonZoom about a Business, whether through a survey, a listing claim, an email response, an integration, or any other means, the person submitting the information represents and warrants that:
Businesses can claim, update, or request removal of their listing at any time using the self-service tools made available through the Service. We honor reasonable removal requests within a reasonable time (typically within 48 hours of receipt).
SpoonZoom may also rely on information from Businesses to display ratings, badges, verification indicators, and other contextual signals. These signals are derived from the data provided and do not constitute independent verification or audit by SpoonZoom of the underlying practices or claims.
The Service may at present or in the future allow users (including diners, Businesses, partners, or others) to submit reviews, photographs, ratings, comments, suggestions, corrections, dish information, or other content (collectively, "User Content"). The following terms apply to all User Content:
Your responsibility. You are solely responsible for the User Content you submit. You represent and warrant that you have all rights necessary to submit the User Content and that it complies with these Terms and all applicable laws.
License to SpoonZoom. By submitting User Content, you grant SpoonZoom a worldwide, non-exclusive, royalty-free, fully sublicensable, perpetual, irrevocable license to host, store, use, reproduce, modify, adapt, translate, publish, publicly perform, publicly display, create derivative works of, and distribute the User Content in any media now known or later developed, in connection with the operation, promotion, and improvement of the Service and SpoonZoom's business, including for marketing, advertising, data licensing, syndication to partners, and inclusion in derivative products or services. You waive any moral rights in the User Content to the extent permitted by applicable law.
Removal. We may remove, refuse to display, or restrict access to any User Content at any time and for any reason, including if we believe in good faith that it violates these Terms.
Not endorsement. User Content reflects the views of the user who submitted it, not SpoonZoom. We do not pre-screen all User Content and are not responsible for its accuracy or legality.
SpoonZoom owns all rights, title, and interest in and to the Service, including all software, content (other than User Content), design, structure, organization, compilations of data, trademarks, logos, brand elements, and other materials, and all related intellectual property rights. Nothing in these Terms grants you any ownership interest in any of the foregoing.
We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your personal, non-commercial purposes, subject to these Terms. All rights not expressly granted to you are reserved by SpoonZoom and its licensors.
"SpoonZoom," the SpoonZoom logo, and other SpoonZoom marks are trademarks of SpoonZoom, LLC. You may not use them without our prior written consent.
The structured directory data, including listings, accommodation tiers, practical checks, dishes, and other compiled information, constitutes a database protected under applicable database, copyright, and unfair competition laws. Bulk extraction or systematic reuse of this data is prohibited without our prior written consent.
The Service displays content and information from third parties, including Businesses, advertising partners, mapping providers, data providers, and others. The Service may also include advertisements, sponsored content, partnership integrations, and links to third-party websites or services.
We do not control, endorse, or take responsibility for third-party content, advertisements, products, or services. Your interactions with third parties, including any purchases, reservations, communications, or transactions, are solely between you and the third party. SpoonZoom is not a party to those interactions and is not responsible for any loss or damage arising from them.
When you click on an advertisement or third-party link, you may be subject to that party's terms and privacy practices. We encourage you to review them.
SpoonZoom may enter into commercial relationships with Businesses, advertisers, data licensees, technology partners, publishers, payment processors, affiliate networks, distribution partners, white-label partners, and others. These relationships may include paid placements, sponsored listings, promoted content, referral fees, revenue sharing, data licensing, joint marketing, and other arrangements.
The existence of a commercial relationship does not change the accuracy disclaimers in these Terms or transfer any responsibility from a Business or third party to SpoonZoom for the goods, services, or information they provide. Where required by law, we will clearly disclose sponsored or paid content.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT, INFORMATION, AND MATERIALS MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SPOONZOOM SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AS WELL AS ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, SPOONZOOM DOES NOT WARRANT THAT:
Some jurisdictions do not allow the exclusion of certain warranties. To the extent applicable law in your jurisdiction prevents some or all of the disclaimers in this section from applying to you, those disclaimers will not apply to the extent prohibited.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SPOONZOOM, ITS AFFILIATES, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPOONZOOM'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID SPOONZOOM, IF ANY, IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD 100).
THE LIMITATIONS IN THIS SECTION APPLY TO ALL CLAIMS AND THEORIES OF LIABILITY, INCLUDING CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, STATUTE, AND ANY OTHER LEGAL THEORY.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by our gross negligence or willful misconduct, or any other liability that cannot lawfully be excluded or limited under applicable law in your jurisdiction. If you are a consumer in the European Economic Area, the United Kingdom, or another jurisdiction whose law grants you mandatory consumer protections, those protections apply to you regardless of these Terms and the limitations above do not reduce them.
To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless SpoonZoom and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.
We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice. You may stop using the Service at any time. The following provisions survive termination: Sections 4 (dietary disclaimers), 7 (User Content license), 8 (intellectual property), 9 (third-party content), 11 (warranty disclaimer), 12 (limitation of liability), 13 (indemnification), 15 (governing law and disputes), 16 (general), and 17 (copyright complaints and DMCA).
These Terms and any dispute arising out of or relating to these Terms or the Service are governed by the laws of the State of Florida, United States, without regard to its conflict of laws principles, and by applicable United States federal law.
Informal resolution. Before filing any formal claim, you agree to contact us at legal@spoonzoom.com with a description of the dispute and to attempt in good faith to resolve it informally for a period of at least sixty (60) days.
Binding individual arbitration (US users). If we cannot resolve a dispute informally, you and SpoonZoom agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved exclusively through final and binding individual arbitration, administered by JAMS under its Streamlined Arbitration Rules and Procedures then in effect. The arbitration will take place in Miami-Dade County, Florida, or by telephone or videoconference at your election. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.
Exceptions to arbitration. Either party may (a) bring an individual action in small claims court for claims within that court's jurisdiction, or (b) seek injunctive or other equitable relief in court to prevent actual or threatened infringement of intellectual property rights or unauthorized access to or use of the Service.
Opt-out of arbitration. You may opt out of this arbitration agreement by sending written notice to legal@spoonzoom.com within thirty (30) days of first accepting these Terms. The notice must include your name, address, and a clear statement that you wish to opt out of arbitration. If you opt out, the remaining provisions of these Terms continue to apply to you.
Forum for non-arbitrable disputes (US users). For any dispute that is not subject to arbitration (for example, claims within the exceptions above, claims by users who have opted out of arbitration, or disputes where the arbitration agreement is found to be unenforceable), you and SpoonZoom agree to submit to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.
Class action waiver (US users). To the extent permitted by applicable law, you and SpoonZoom agree that any dispute will be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims, and may not preside over any form of class or representative proceeding.
Severability of dispute resolution provisions. If any portion of this dispute resolution section is found to be unenforceable, the remainder will remain in effect, except that if the class action waiver is found to be unenforceable, the entire arbitration agreement will be null and void and disputes will proceed in the courts identified above.
Consumers in the EU, UK, and similar jurisdictions. Nothing in this Section limits your rights as a consumer under the mandatory law of your country of residence. If you are a consumer resident in the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction whose law grants you the right to bring proceedings in the courts of your country of residence, you may do so notwithstanding the arbitration agreement, class action waiver, and forum selection clauses above, and the law of your country of residence will apply to the extent its consumer protections are mandatory. The arbitration agreement and class action waiver do not apply to you to the extent they are prohibited or unenforceable under the mandatory consumer protection law of your jurisdiction.
Entire agreement. These Terms, together with the Privacy Policy and any other terms expressly incorporated by reference, constitute the entire agreement between you and SpoonZoom regarding the Service and supersede any prior agreements.
Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect, and the invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.
No waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.
Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms, in whole or in part, at any time, including in connection with a merger, acquisition, sale of assets, or by operation of law.
Force majeure. SpoonZoom is not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, war, terrorism, civil unrest, government actions, pandemic, internet or utility outages, or failures of third-party services.
Notices. We may send you notices through the Service, by email to the address you have provided, or by other reasonable means. Notices to SpoonZoom must be sent to legal@spoonzoom.com.
Relationship. Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and SpoonZoom.
Headings. Section headings are for convenience only and have no legal effect.
SpoonZoom respects the intellectual property rights of others and expects users of the Service to do the same. We respond to clear notices of alleged copyright infringement in accordance with the United States Digital Millennium Copyright Act (the "DMCA") and equivalent laws of other jurisdictions.
Notice of alleged infringement. If you believe in good faith that any content on the Service infringes your copyright, please send a written notice to our designated copyright agent that includes:
Send DMCA notices to: dmca@spoonzoom.com with the subject line "DMCA Notice." DMCA Agent, SpoonZoom, LLC, Florida, United States.
Counter-notice. If your content was removed and you believe in good faith that it was removed in error, you may submit a counter-notice that includes:
We may forward your counter-notice to the original complaining party and may restore the removed material after a statutory waiting period unless we receive notice that the complaining party has filed an action seeking a court order against you.
Repeat infringers. It is our policy to terminate, in appropriate circumstances, the accounts or access of users who are determined to be repeat infringers of copyright or other intellectual property rights.
Misrepresentations. Under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages.
Questions about these Terms: legal@spoonzoom.com · Privacy-related requests: privacy@spoonzoom.com · Copyright complaints: dmca@spoonzoom.com
SpoonZoom, LLC, Florida, United States.